Our company currently qualifies as a small supplier in Canada. In accordance with the regulations of Revenu Québec and the Canada Revenue Agency, sales taxes (GST, QST, HST) do not apply to our products at this time. The price shown is the final amount you pay.

Yes, we sometimes share promo codes via our social networks as well as in our email newsletter. To stay informed and not miss any offers, scroll down to the bottom of our homepage to subscribe to our newsletter and keep an eye on your inbox !

Only one discount code can be used per order and cannot be combined with other promotions, unless otherwise stated.

Next to the size selection for each item, a ruler icon guides you to the size chart.

You can also click here to consult the size guide or in the Quick Link menu

We know how essential it is for you that the color of the clothes you buy online meet your expectations. That said, several factors can influence the representation of colors:

- Photography techniques : The lighting conditions during shooting can change the appearance of colors.
- Display settings : The quality of the screen used to view our site plays a crucial role. Each device has its own settings that can affect color perception.
- Individual differences : Everyone perceives colors differently, influenced by things like screen calibration and ambient lighting.

Although we strive to provide accurate representations of our products, we recognize that these factors may sometimes result in discrepancies between the color you see on your screen and the actual garment.

We understand that changes in plans can occur. However, it is important to note that eCommerce is designed to be fast and efficient.

Orders can be modified or cancelled within 4 hours of purchase. After that, we're unable to make changes as orders are processed quickly. Contact us right away and we'll do our best.

Please always thoroughly check your order details before submitting it. Once shipment occurs, the return policy is in effect.

Delivery times depend on your location in relation to our office.
We ship to Canada and the United States via Purolator, and you will receive a tracking number with your order.

Delivery within Canada usually takes 2 to 5 business days.
Delivery to the United States usually takes 3-5 business days.
Shipping times and costs are calculated at checkout.

Please note:
Customs duties and taxes when shipping from Canada to the United States are included and reflected in the total order amount.
The fees and the total amount due will be clearly shown to you.

Our shipping costs are based on two main factors: the weight of your order and its destination.
For shipments to the United States, shipping costs and customs duties will be displayed and added to your order.
The fees and the total amount due will be clearly shown to you.

We always do our best to offer competitive shipping rates, in order to make your shopping experience as pleasant as possible.

Need to return all or part of your order ?

• Sign into your account via the wolfwym.com website
• Once you are signed in, you will see your order history
• Locate the order(s) you wish to return
• Click Return items?
• Select the item(s) and quantities
• Select the return reason
• Submit the return request

Once we receive your request, we will send you an email with the next steps.

Requirements :
Returns must be initiated within 30 days of order date.
Returns must be authorized by wolfwym.com.
Returns without a return authorization number (RA) will be refused.
Modified, altered or washed garments are non-returnable.

Please note :
Shipping and handling charges are non-refundable.
Return shipping costs are the customer's responsibility.
Returns must be sent via carrier; local drop off is not available.
Please allow up to 10 business days for refunds to be processed once we receive the item.

Returns are subject to a 5% restocking fee.

Once we receive and inspect your return, we'll process your refund within 5 business days.
Refunds are issued to your original payment method. You'll receive a confirmation email when it's been issued.
Please allow an additional 3–5 business days for your bank to post the refund.

We do not offer exchanges, but you're welcome to return your item(s) and place a new order at your convenience.