Care instructions
How do I take care of my cap?
Care guide for your WymWolf cap
Your cap was hand-customized in our workshop in Quebec. It is equipped with a premium faux leather patch at the front and high-definition branding on the rear. To preserve its original shape and the brilliance of details over the years, here are our essential maintenance tips:
NEVER DO:
• No washing machine: The stirring cycle breaks the rigid structure of the visor and can deform the 6 panels of your cap.
• No dryer: The intense heat from the dryer will destroy the leather patch’s adhesives and cause the text on the back to crack.
• No dishwasher: Although this is a popular trick on the internet, dishwasher detergents are far too aggressive for leatherette and inks.
RECOMMENDED CLEANING METHOD (By hand):
1. Spot cleaning: For daily stains (sweat, dust), use a soft cloth or a soft toothbrush slightly moistened with warm water and a mild soap (Marseille soap style or baby shampoo).
2. Be careful with markings: Gently swipe over the front leather patch and the back text. Never scrub these areas vigorously.
3. Rinse: Use a clean cloth dampened with clear water to remove soap scum.
4. Air drying: To keep the low-profile cut of your cap, insert a small rolled towel inside the crown so that it keeps its round shape, then let it dry flat in the shade. (avoid direct sunlight, which can make black or green cotton pale).
Pro tip: Use an adhesive lint roller from time to time to easily remove dust on the cotton without having to wet the cap.
Guarantee
Do you have a guarantee?
We want you to have confidence in your product, which is why we offer a 60-days guarantee against all manufacturing defects.
If you encounter any issues within this period, simply reach out to us, and we will gladly send you a replacement.
Please Note:
This warranty does not cover:
- Lost items
- Scratches that occur with normal wear and tear
- Improper use or storage of your product
- Any modifications made to the product
For assistance, don’t hesitate to get in touch with our customer service team. Your satisfaction is our priority!
FAQ
What material is the cap made of?
Our streetwear cap is made entirely of 100% organic cotton twill. This premium fabric is durable, breathable, and eco-friendly.
How do I choose the design for the front of the cap?
It’s very simple! When placing your order, browse our collection of exclusive images directly on the product page. Click on the illustration or graphic design of your choice to pair it with your cap’s color.
Is the cap’s size adjustable?
Yes. Thanks to its adjustable fabric strap at the back, this low-profile cap fits comfortably on all head shapes and sizes.
What is a low-profile cap?
A low-profile cap has a shallower, unstructured crown. It hugs the shape of the head perfectly for a natural, minimalist, and quintessentially streetwear look—unlike rigid baseball caps or "trucker" caps.
What are the delivery times and shipping costs?
Since each cap is customized on demand to avoid overproduction, the preparation time is 5 to 8 business days. Home delivery then takes 3 to 5 days. Shipping costs are calculated at checkout, and shipping is free on orders of 60$ or more.
Can I return my personalized cap?
Items personalized using our image library are covered by our standard 30-day return policy, provided the cap has not been worn and is in its original packaging. If the product has a manufacturing or printing defect, we will arrange for an exchange or a full refund.
How do I care for my organic cotton cap?
To preserve the quality of the organic cotton and the vibrancy of the custom design, we recommend hand-washing it in lukewarm water with mild soap. Avoid the dryer.